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Jackson Stone
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Intro to APIs
Published June 23rd, 2022 by Jackson Stone
Complexity: Audience: Upper Management, Developers, Administrator, Compliance, Data Introduction This article explains APIs in layman’s terms. If you’re totally new to the concept, you’re in the right place. Developers and other tech-minded people probably won’t need this primer, and can skip ahead to Connecting to the API or our API Document
LMS API Directory
Published August 31st, 2023 by Jackson Stone
These are all the calls to interact with LMS. For the Secure Payments endpoints, check out the Secure Payments API Directory. Search Name Method Endpoint Search Customers POST https://loanpro.simnang.com/api/public/api/1/Customers/Autopal.Search()?$top=25&$start=0&$orderby=id asc Search Loans POST https://loanpro.simnang.com/api/public/api/1
Intro to Payment Tools
Published March 31st, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction In theory, collecting payments should be pretty straightforward. If you've read our Intro to Payments article, you know that when a payment is logged LMS, the system co
Communication Suite
Published June 19th, 2022 by Jackson Stone
Introduction In lending, communication with your customers is critical to your success. A communication strategy, if well-planned and well-executed, can be the difference between borrowers missing payments and borrowers paying off their loans in full. Highlights LoanPro's communication options can include a Base Communication Suite with add-ons for
Deceased monitoring and verification
Published July 17th, 2024 by Jackson Stone
Because the death of a borrower fully disrupts the normal repayment process, it’s vital to verify that they are actually deceased before writing off the account. That’s why LoanPro provides deceased verification and monitoring tools through an integration with our partner Baselayer. Through that integration, LoanPro can check individual borrowers ag
Using Loan-Level Reports
Published October 27th, 2022 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Loan Servicing/Collections Managers Introduction Loan reports are found within a specific loan. For example, say you want to see how much interest a borrower has been paying and the details on their payments. Within that loan's page, you will be able to use loan reports to check up on past du
MLA and SCRA verification and monitoring
Published July 17th, 2024 by Jackson Stone
Two laws, the Military Lending Act (MLA) and Servicemembers Civil Relief Act (SCRA), shield members of the armed forces from interest rates beyond certain thresholds, with the intention of allowing them to focus on their service. MLA applies to active duty servicemembers (including those on active Guard or active Reserve duty), spouses, and certain
Intro to Line of Credit Accounts
Published June 14th, 2022 by Jackson Stone
Complexity: Primary Audience: Management Team, Administrators, Servicers Introduction LoanPro has always supported installment loans, where a borrower takes out a sum of money and gradually pays it back through a predetermined payment schedule. But there's another type of lending out there: a line of credit. Lines of credit are sometimes called open
Intro to Payment Processors
Published June 14th, 2022 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction This is a brief overview on what payment processors are and which ones are available in LMS; here, we'll explain the payment process and how processing companies play a
Secure Payments API Directory
Published March 11th, 2024 by Jackson Stone
These are all the calls to interact with Secure Payments. For the LMS endpoints, check out the LMS API Directory. Customers Name Method Endpoint Get Customer Information GET https://securepayments.loanpro.io/api/customers/{customer-id} Search Customers POST https://securepayments.loanpro.io/api/search/customer?export=false Create Customer POST https
Intro to Card
Published July 28th, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction It goes without saying that credit cards are popular—a store with a ‘Cash Only’ sign evokes both a sense of nostalgia and light suspicion—and reliance on cards has only
Intro to Interactive SMS
Published September 21st, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction Text messages to borrowers are fast, easy, and probably more likely to be read than an email. And through LoanPro's texting tool, you'll be able to send messages out to
Intro to Variable Interest
Published September 8th, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction Variable interest rates let you create loan products that adjust dynamically with the market. LoanPro let's you save the variable interest indexes in the software, and
Intro to Credit Reporting
Published September 16th, 2022 by Jackson Stone
Complexity: Audience: Loan Servicer or Collector, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrator, Compliance, Data Introduction Many lenders report their borrowers' debt and repayment history to credit bureaus, who collect information from countless lenders and compile it into credit reports. For
Using Select Bankcard
Published May 11th, 2023 by Jackson Stone
Introduction To move money from one place to another, bank card processors need to connect with acquiring banks. Typically, they work with a company called a merchant services provider to build that connection. And while some processors handle all of this themselves, others give you a choice of which merchant services provider to work through. If yo
Intro to the LoanPro Database
Published April 13th, 2023 by Jackson Stone
Introduction Between loans, customers, payments, custom fields, rules, and all the dozens of other things you can save and configure in LMS, there's a lot of information to keep track of. Our built in reporting tools and the API are both great tools for pulling information, but many of our larger lenders want a faster way to get their info. Instead,
CFPB Small-Dollar Rule Basics
Published June 14th, 2022 by Jackson Stone
As of 10/19/22, the United States Court of Appeals for the Fifth Circuit has ruled that the Consumer Financial Protection Bureau is in violation of the constitution and invalidated the Small-Dollar Rule, though this decision is likely to be appealed. Introduction You may be familiar with the Consumer Financial Protection Bureau's (CFPB) new rules
Intro to Clojure Rules
Published June 14th, 2022 by Jackson Stone
Introduction Clojure (pronounced like 'closure') is a programming language. Clojure is a means of expressing ideas so that a computer can easily compute them, but humans can still understand them if they know what they're looking at. This article will explain the fundamentals of the language, and Writing Clojure Rules will explore how to write more
Intro to Card Issuers
Published October 19th, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction Standing up a card program involves a lot of players. As you might've read in our Intro to Card article, one of the key components is a card issuer, an agency who provi
LoanPro and Web Content Accessibility Guidelines
Published July 11th, 2023 by Jackson Stone
Web Content Accessibility Guidelines The Web Content Accessibility Guidelines (WCAG) help web and software developers build pages that accommodate people with disabilities. Their aim is similar to the Americans with Disabilities Act (ADA), which creates rules for how public buildings in the United States must be built so that anyone can access them.
Buy Now, Pay Later (Split Payments)
Published June 14th, 2022 by Jackson Stone
This article is about customers splitting the payment on a single purchase, (e.g. making four payments of $25 rather than $100 up front.) In LMS, you can also split a payment between two or more linked accounts. If you're looking for that, see our articles Split a Payment and API – Split Payments. Introduction Split Payment or Buy Now, Pay Later (
Intro to Card Programs
Published October 20th, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction Just like how line of credit accounts are created from program templates, the cards are created from programs of their own. Card programs let you preset most of the inf
Intro to Data on Demand
Published September 5th, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction If you've ever learned about LoanPro's database, you might have thought it sounded perfect. Quick access to your data, custom queries that can pull exactly what you wa
Intro to the Personalized Application
Published April 10th, 2023 by Jackson Stone
Complexity: Audience: Loan Servicers or Collectors, Upper Management, Developers, Accounting, Loan Servicing/Collections Managers, Administrators, Compliance, Data Introduction If you use LoanPro's customer-facing website, you can use it to host personalized applications for credit products. When borrowers submit an application, it'll be creat
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