LoanPro offers several tools to streamline and automate your operation, each with a configuration-first design that enables them to adapt to your own custom business logic. They’re big enough subjects that they have their own articles covering how to set them up, but here’s a quick overview of what’s available.

The Automation Engine

The Automation Engine is a powerful and configurable tool to turn your policies into automatic action, and it’s available on all installment loans and leases.

It works in two steps. First, it monitors accounts for your custom criteria. Then, when those criteria are met, it performs your specified actions on the account. For example, you might have a policy to forgive balances that are less than a dollar. The Automation Engine can monitor your accounts, and when it finds one with a balance of less than a dollar, it would credit the remaining balance, write off the account, and send a notification to the borrower saying their balance is paid.

Your automation criteria can be customized to match your own business logic. Configured through Clojure rules, they let you fine-tune your automations without the lengthy back-end coding that other platforms might require.

For more details, check out our articles on the Automation Engine and Clojure rules.

Quick Actions

Currently available on line of credit accounts, Quick Actions are a flexible combination of automations and optional agent actions that can trigger communication, account updates within LoanPro, or even effects in external systems.

Depending on your preferences, these can guide agents through the UI (similar to an Agent Walkthrough), simply require a single click, or be fully automated. The actions they trigger can be updates to line of credit accounts, communication with account holders, or even Advanced Connections that send webhooks to third-party systems.

For more details on setting them up and using them as an agent, check out our articles on Quick Actions.