Delinquency categories (formerly Delinquency Buckets) are a loan-level report that show how many payments a loan is past due. This article will show you exactly how delinquency categories look in the software and how they're used in Automation Engine.

How delinquency categories work

To see the delinquency categories on an account, open the account and navigate to Reports > Calculated > Delinquency Categories.

The ‘Delinquency Categories’ section displays four columns:

• Delinquency category: This column displays each delinquency category (i.e. missed payment) on an account. Category 1 represents the most recent missed payment, Category 2 represents the second most recent missed payment, Category 3 the third and so on. As new payments are logged on the account, they will go towards the amount due of the first delinquency category.
• Date: This column displays the date of the delinquency category.
• Amount due: This column displays the total remaining amount due for each category.
• # of days past due: This column displays the number of days past due for each category to the current date.

Delinquency categories variables can be used to automate processes via the rules in the Automation Engine.