Billing

Billable Account Details

General. To see what you are being billed by LoanPro, navigate to the Billing & Statements area of the My Account tab. This page is divided into six tabs, including Billable Account Details. The Bill…

Updated 3 months ago by Cole

Billing and Statements

General. To see what you are being billed by LoanPro, navigate to the Billing & Statements area of the My Account tab. This section is divided into six tabs: Summary – This gives an overview of your…

Updated 1 year ago by Cole

Cancellation Process

General. Cancelling your LoanPro subscription is a fairly simple process. It's important to note that if you signed a long-term contract with LoanPro, you will be required to buy out the remainder of…

Updated 9 months ago by Cole

Company Billing Summary

General. The Company Billing Summary shows numbers and dates that affect your company billing. To view this data, navigate to My Account > Billing & Statements > Summary inside your company account.…

Updated 6 months ago by Sloan

Copy the Contract

How To. Making either a hard or soft copy of the contract is very simple. Simply navigate to My Account > Contract & Pricing > Contract inside of your company account. Here you should see a PDF of th…

Updated 9 months ago by Sloan

Pricing

General. LoanPro pricing includes three things: Activation Fee, Membership Fee, and Per-Account Fee. The Activation Fee is a one-time fee to activate the software. The Membership Fee varies based on…

Updated 1 year ago by Sloan

Pricing Table

General. This page of the Contract & Pricing tab is purely informational. It is designed to give you information on the different items that you are billed for. Sections. The Pricing Table is divided…

Updated 9 months ago by Sloan

Process Company Payment

General. LoanPro processes subscription and usage payments on the first of each month. You can process a payment to LoanPro outside of this regular schedule. How To. To process a company payment, nav…

Updated 1 year ago by Sloan

Signature History

General. In order to use LoanPro software it’s required that you agree to our terms of service. The signature history is a list of which users in your company have agreed to the terms of service, whi…

Updated 3 months ago by Sloan

Statements (Company)

General. The statements area lets you view billing data for your company. Navigate to Account > Billing & Statements > Statements. To view your billing data, first choose the month from the month dro…

Updated 9 months ago by Sloan

Transaction Details

General. The “Transaction Details” will show you the current amount due on your LoanPro account, and a breakdown of each charge on your company account. How To. To view your billing history, navigate…

Updated 7 months ago by Cole

Usage Details

General. The usage details tab is designed to give you an easy to read view of your software usage on a month-to-month basis. To view your usage simply access the My Account > Billing & Statements >…

Updated 1 month ago by Cole

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