Secure Payments Password Expiration: Monitoring and Management


Secure Payments passwords expire every 90 days to meet payment card information (PCI) data security standards (DSS). This means the password will expire in LoanPro as well, which will stop you from processing payments through LoanPro. Our article managing credentials provides more information about creating and updating passwords and tokens.

Monitoring Expiration

You can monitor the expiration of your password using the Secure Payments application programming interface (API). To retrieve information about your Secure Payments user, send a GET request to the following endpoint:

The response from this endpoint will look something like this:

"role": "user",
"amount": 500,
"nacha_action": true,
"sftp_nacha_price": 0.28,
"updated": "2019-10-01T19:05:33Z",
"username": "",
"trial_account": false,
"created": "2018-07-31T19:31:32Z",
"routing_action": false,
"card_lookup_price": 0.05,
"days_since_update": 71,
"echeck_price": 0.25,
"days_remaining": 19,
"balance": 4967.969999825582,
"anet_price": 0.25,
"anet_action": true,
"address_verify_price": 0.09,
"id": 798,
"contract_signed": true,
"minimum_balance": 50,
"address_action": false,
"echeck_action": true,
"lookup_action": true,
"bank_name_lookup_price": 0.01,
"contact": "",
"country": "usa"

The "updated" field will show you when the password was last set. The password will expire 90 days from the updated date and time. Use this endpoint to monitor your password expiration to make sure your Secure Payments credentials are always up to date.

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