Secure Payments Profile


The Profile area of Secure Payments (formerly PCI Wallet) is where you view and update information that concerns your communication with Secure Payments.

API Credentials

The API Credentials page shows your:

  • Username – Your username for logging in to Secure Payments
  • Account Created Date – The date your Secure Payments account was created
  • Last Updated Date – The date you Secure Payments account was last updated
  • Days Since Last Update – The number of days since your Secure Payments account was updated
  • Days to Expire – The number of days until you Secure Payments account will expire
  • Password (Encrypted) – Your password to log in to Secure Payments
  • Token – The token used to reference your Secure Payments account when using the API
  • Secret – The secret key used to authenticate your account when using the API

You can change your current password by clicking the edit button.

A warning text will pop-up explaining potential consequences of changing the password if the account is linked to a Loan Management System account. Click I Understand if you wish to proceed.

To change your password, simply enter your current password, the new password, and click Save.


The Communication tab lets you view and change the email where Secure Payments notifications are sent. Although this defaults to your username, changing this will not change your username. To edit this email, click.

Simply enter the new email and click Save.


When logging into the system, you have six attempts to before your account will be locked for 30 minutes this helps prevent brute-force, break-in attempts. You can either wait 30 minutes or contact an administrator to lift the lock. If your session is idle for 15 minutes, your session will be automatically ended, and you will be logged out of the software.

Each time you set a password it is good for 90 days, after which you will be required to change it. Passwords can’t be reused! Any new password must be different from the last 4 passwords. Try to avoid slight variations, such as and . For this reason, Secure Payments recommends the use of password managers to use fully randomized complex and unique passwords each time.

Multi-Factor Authentication

On the MFA Settings page, you can request to update your MFA. MFA is required for file upload in Secure Payments.

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