Connections Reports

Introduction

The reports section of Connections is designed to give you more information about the services you are using inside of Connections. There are two different available reports: Usage History, and Mail House. In this article we will go over each of these reports.

What is the Usage History Report?

The usage history reports allows you to see the amount of money that has been spent on any of the Connections services.

The report will automatically show you all of the Connections services you've used for the current month, but you have the option to change the date range or narrow the results down to a specific service type in the upper left corner of the main screen.

Each listed item will contain the following information:

ID – This is the identification number of the transaction.

Date – This is the date and time when the transaction was completed.

Service – This is the type of Connections service that was used.

Details – These are the details of the transaction, which can include two items:

  • Charges – The cost of the transaction.
  • Service response – The results of the transaction.
If more information is available, you can click the More hyperlink under Details to view it.

Mail House Report

You should see the option for the Mail House report tab directly beneath the usage history report tab. Like the usage history report, it will automatically show you information for the current month about your Mail House requests. Also like the usage history report, you have the option to change the date range in the upper left corner of the main screen.

The displayed information will include:

ID – This is the identification number of the request.

Date – This is the date and time of the request.

From – The name of the company or person and the address the mail was sent from.

To – The name of the person and the address the mail was sent to.

Details – This will include the number of pages sent and the status of the request.

If more information is available, you can click the More hyperlink under Details to view it.


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