LoanPro provides a way to create a custom loan application. This application is a way to create a new loan. There are no decisioning tools associated with the application. You can style the application with CSS.

Creating an Application

To create an application, navigate to Settings > Loan > Setup New Loan > Application inside your company account.

You can duplicate an application template to make creating similar applications faster; just click the content_copy icon to the right of the specific application.

Click the 'Add' button in the top right to create a new application from scratch.

Now you are ready to create a new application. The first thing to do is select a preconfigured loan template from the “Preconfigured Loan Template” drop-down. The preconfigured loan you select will provide the defaults and fill in any information that the applicant doesn’t provide in order to create a valid loan. If there are no preconfigured loans in your company account, you must create one before you continue.

Once you’ve selected a preconfigured loan template, enter a name for this application in the “Name” field. This name should help differentiate this application from any others you may create.

This pane also lets you add a message that the applicant will see after they submit their form. The default is a simple 'Form Submitted'. If you find that too abrupt, you can add something more to your liking.

Now you can customize the application:

  • You can add application labels for clarity.
  • You can choose which data fields to include (i.e., what information the customers will be asked to provide).
  • You can create sections to organize the data fields.
  • You can change the application's layout.

Application Labels

You will notice words like 'Untitled' and 'No description' on the application. Clicking these words lets you add titles and descriptions to make the application more clear.

When you click Untitled or No description, you will see a brief description of the text you should enter. Enter the title or description. Click the blue check to save your text, or click the x to cancel.

Adding Data Fields

To add a new data field, click on any of the Add New Field boxes. When selected, they'll be highlighted red.

The navigation pane at the left will show the different components that you can add to the application.

Clicking a category will expand it; clicking specific component will add it to the form.

Click the variable to add it to the application.

Depending on the variable you choose, more fields may be added to the application. These fields are required information in order for the field you choose to work correctly. For example, if you choose to add “Customer First Name” to the application, you will also get “Customer Type” and “Customer Status.” These fields are invisible to the customer. To hide invisible fields in the edit view, click visibility.

Once a field has been added, click on it to view the settings for that field.

The typical settings for a field include:

  • ID (Not Editable) – The field ID.
  • Visible –  Whether the field will be shown to the applicant.
  • Required – Whether the field is required in order to submit an application.
  • Field Type (Not Editable) – The type of data the field requires.
  • Display Name – The field label the applicant will see.
  • Default Value – The default value the field will have.


You may want to create sections to organize the data fields on the application. To create a new section, first click on an empty box on the application. Then click on 'Application Elements' from the configuration pane on the left.

Click 'New Section'. This adds a new blank section that you can add a title and data fields to.

Moving Sections

You can change the layout of the application by dragging and dropping application fields and sections.

Just click and hold anywhere on the field you want to move, then drag-and-drop it wherever you'd like, even into a different section.


The rest of the article goes over some specific elements and tips that can help you build intuitive and useful.

Clickable URLs

Perhaps you'd like to add a link to your support page, or some of your own help materials that explain how you determine interest. Whatever the case, a clickable link is one of the application elements you can include. Select the field where you want to add a link, then select Application Elements > External Link.

Loan Document Upload Field

You can include a document upload field that allows applicants to upload documents to the application form if needed. To add the document upload field, simply click on a blank field box "Add New Field", scroll down to the bottom of the configuration box, and select Loan Documents > Loan Document.

ZIP Codes

If addresses with US ZIP codes are collected, those ZIP codes can be used to determine the city and state automatically. You may, therefore, add the ZIP code field before the city or state fields. 

Gathering Payment Information

You may choose to securely gather payment information directly on the application. Select a blank field and choose 'Add Payment Profile' from the Customer Payment Profiles section.

The payment information piece of the the application will look like this:

Once the applicant chooses which type of payment profile they want to add, they will be shown the following form in a Secure Payments iframe:

Using the Application

Once you have finished creating your application, click 'Save and Continue' in the top right corner.

Now you have an application that you can use to gather loan data. This application can be accessed from the customer-facing website, or you can link to it on other sites. To see information about the application on the customer facing website, see our article Website – Application.

If you want to include the application on your own site, include the following link (substituting the IDs with specific information):

  • [TENANT_ID] should be replaced with the ID of your tenant. You can see your tenant ID by navigating to Companies.
  • [APP_FORM_ID] should be replaced with the ID of the application itself. You can create more than one application, so this ID lets you choose which one you will display.

The easiest way to get the URL for an application is by going to the main application screen. (Navigate to Settings > Loan > Setup New Loan > Application.)

Click the magnifying glass icon to see a preview of the application.

This will let you view the application. The URL in this window is the one you can use to link the application on a different site.

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