LoanPro provides a way to create a custom loan application. This application is a way to create a new loan. There are no decisioning tools associated with the application. You can style the application with CSS.

Creating an Application

To create an application, navigate to Settings > Loan > Setup New Loan > Application inside your company account.

Note: You can duplicate an application template to make creating similar applications faster. To duplicate an application template, click the content_copy to the right of the specific application.

Click Add to create a new application from scratch.

Now you are ready to create a new application. The first thing to do is select a preconfigured loan template from the “Preconfigured Loan Template” drop-down. The preconfigured loan you select will provide the defaults and fill in any information that the applicant doesn’t provide in order to create a valid loan. If there are no preconfigured loans in your company account, you must create one before you continue.

Once you’ve selected a preconfigured loan template, enter a name for this application in the “Name” field. This name should help differentiate this application from any others you may create.

Now you can customize the application:

  • You can add application labels for clarity.
  • You can choose which data fields to include (i.e. the information that will be gathered).
  • You can create sections to organize the data fields.
  • You can change the layout of the loan.
  • You can also include co-borrower information and data fields on the application.

Application Labels

You will notice words like Untitled and No description on the application. Click these words to add titles and descriptions to make the application more clear.

When you click Untitled or No description, you will see a brief description of the text you should enter. Enter the title or description. Click the blue check to save your text, or click the x to cancel.

Adding Data Fields

To add a new data field, click on any of the Add New Field boxes.

When you click on any of these, you will see the Add Field options to the left.

Use the categories on the left to find the variable you want to add to the application.

Click the variable to add it to the application.

Depending on the variable you choose, more fields may be added to the application. These fields are required information in order for the field you choose to work correctly. For example, if you choose to add “Customer First Name” to the application, you will also get “Customer Type” and “Customer Status.” These fields are invisible to the customer. To hide invisible fields in the edit view, click visibility.

Once a field has been added, click on it to view the settings for that field.

The typical settings for a field include:

  • ID (Not Editable) – The field ID.
  • Visible –  Whether the field will be shown to the applicant.
  • Required – Whether the field is required in order to submit an application.
  • Field Type (Not Editable) – The type of data the field requires.
  • Display Name – The field label the applicant will see.
  • Default Value – The default value the field will have.

Loan Document Upload Field

LoanPro also provides a document upload field that allows for applicants to upload documents to the application form if needed. To add the document upload field, simply click on a blank field box "Add New Field", scroll down to the bottom of the configuration box, and select "Loan Document".

ZIP Codes

Note that if addresses with US ZIP codes are collected, those ZIP codes can be used to determine the city and state automatically. You may, therefore, add the ZIP code field before the city or state fields. 

Gathering Payment Information

You may choose to securely gather payment information directly on the application. The best way to do this is to add a new section. To add a new section, click on Add New Field and choose Add Payment Profile from the Customer Payment Profiles section.

The payment information piece of the the application will look like this:

Once the applicant chooses which type of payment profile they want to add, they will be shown the following form:

Adding a New Section

You may want to create sections to organize the data fields on the application. To create a new section, first click on an Add New Field box.

Then click on “HTML Elements.”

Click Section. Now you will have a new section that you can add a title and data fields to.

Application Layout

You can change the layout of the application by dragging and dropping application fields and sections.

To drag and drop a field, click and hold on the   icon, drag the field where you want it to be, and release the mouse button.

To move a section, click and hold anywhere on the section, drag it where you want it to be, and release the mouse button.

Post-Submission Message

You can create a message that will be shown to the user upon submission of the application. The message can be entered in the “Message After Form Submission” section.

This message is intended to give the user instruction on what will happen next in the application process. Enter any message you want. It will be saved when you save the application.

Using the Application

Once you have finished creating your application, click .

Now you have an application that you can use to gather loan data. This application can be accessed from the customer-facing website, or you can embed it on other sites. To see information about the application on the customer facing website, click here.

If you want to include the application on your own site, you can do so using an iframe. The source URL will be:


  • TENANT_ID should be replaced with the ID of your tenant. You can see your tenant ID by navigating to Companies.
  • APP_FORM should be replaced with the ID of the application itself. You can create more than one application, so this ID lets you choose which one you will display.

The easiest way to get the URL for an application is by going to the main application screen. (Navigate to Settings > Loan > Setup New Loan > Application.)

Click > to view the application in a new window.

This will let you view the application. The URL in this window is the one you can use to embed the application on a different site.

To edit, delete, or mark an application as inactive, click .

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