API vs Import: What's the Difference?


At first glance, the import tool may seem very similar to the use of the LoanPro API; both tools allow you to circumvent the normal user interface and interact with the system more efficiently. Still, these tools have different uses and will be best suited to different situations. This article is intended to elaborate on the differences between both of these tools and also briefly explain the use of each one.

Import Tool

The import tool was created to allow companies to add large amounts of data to LoanPro software in a short amount of time. The import tool has the ability to add, update, and remove information form the software. 

In order to run an import file, a user must create and then import it into the system. This means that an import is a manual process. The import tool does not communicate with any third party software or websites. Any update that is made to information in your company using an import will only occur one time. An import will not continue to affect any information in the software once it has been ran. 

The import system is intended for the initial import of data. When a company first starts using LoanPro, all of its existing loan information is generally entered in LoanPro via the import tool. The import tool is designed for speed; for this reason, it does not run all processes associated with usual actions in LoanPro. Below are links to instructional examples of how to run a few common imports within LoanPro:

For more information regarding imports click here.


The LoanPro API (Application Program Interface) makes it possible to integrate other software with the LoanPro servicing system. The API lets another software application send requests to create, read, update, or delete information stored by the LoanPro loan servicing API. This means that software can be built by developers to perform actions that will automatically affect information within LoanPro and vice versa. For this reason, the API can be used to access almost any processes associated with usual actions in LoanPro.

The API is generally used by companies who would like to combine their own personalized software with the servicing power of LoanPro. Companies may also use the API to build third party tools that work in conjunction with LoanPro to fulfill their specific company processes. An example of this would be a customized application website. A company may choose to build their own application tool and then have the application tool connected to LoanPro through the API. This would mean that once a potential borrower has created an application on the company website, their information could automatically be entered in LoanPro as well.

For a more in-depth explanation of the API, see this PDF.

For more technical information about the API, checkout out our articles that address API specifics.

Key Differences

As shown above, there are major differences in the uses of the Import tool vs the API. A few of those key differences are:

  • Using the import tool is a manual process that can be used to quickly add large amounts of data to LoanPro. The API is a tool that allows developers to create software capable of communicating with LoanPro and automatically adding or editing data within LoanPro software.
  • The import tool is mainly used for a company's initial import of data, not for daily processes and loan actions. The API is a tool that may be constantly in use and is generally used in daily processes and loan actions.
  • Use of the import tool requires no programming experience or training. Proficient use of the API generally requires the work of a software developer.

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