Mail House – Tracking Statuses
These are the tracking statuses shown on the Mail House – Tracking and History page.
Status | Description |
Pending | The mail is in the queue ready for processing. Mail pieces can be individually canceled for 60 minutes after they enter the Pending status. |
Canceled | The mail was successfully canceled. These pieces were manually canceled by a user. |
In Progress | The mail is being processed. It has not yet been sent to USPS. |
Error | The mail was unable to be processed by LMS. |
Failed | The mail was unable to be processed by Connections or USPS. |
Rendered PDF | The mail has been rendered and will be sent to USPS. |
Created | The mail has been printed and will be sent to USPS. |
Mailed | The mail has been sent to USPS. |
In Transit | The mail is with USPS and is in transit to it's final destination. |
In Local Area | The mail has made it to the local post office in the recipient's local area. |
Returned to Sender | The mail was unable to be delivered and was returned to the sender. |
Re-routed | The mail was rerouted to a different address at the receivers request. |
Done | The mail has been sent. (This is a legacy status that was kept so no data would be lost with the most recent update) |
Processed for Delivery | The mail was received by USPS for delivery. This is the final status. Once this status is reached and remains for 24 hours, the mail has been successfully delivered. |