LMS keeps an audit trail of all transactions on loans, making it easy to both see what changes have been made and reverse them if necessary. Reversing a charge is just a matter of a few clicks.
Reversing a Charge
To reverse a charge, navigate to Servicing > Charges inside of the loan.
To reverse an active charge, click blue back arrow. This will bring up a window asking for a comment.
Enter any information relevant to the charge reversal in the Reversal Comment box and then select 'Reverse Charge'. Once reversed, it will now appear with a red background, distinguishing it from active charges.
You can click on the title of the charge to expand additional information.
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