Source Company – Cash Drawers and the Vault
LoanPro users have some latitude in how they use source companies. If your source companies are business partners who referred your clients, you probably won't have much need for cash drawers or vaults. But if your source companies are individual brick-and-mortar locations, these features can help you keep track of how much money is in each cash drawer and vault, and how that money moves around.
Getting to the Cash Drawer and Vault Tabs
From anywhere in LoanPro, go to the banner across the top of the page and click Users > Source Company Manager.
Our main article on the Source Company Manager explains the dashboard and search bar on this page, which you can use to find the specific source company whose cash drawer and vault you want to manage. Just click on that company and you'll be taken to its page.
From there, just click over to the tab for Cash Drawers or the Vault.
Managing Cash Drawers
At the top of the Cash Drawer tab is a dash board showing the number of active cash drawers, their total cash and non-cash balances, and the number of active agent users assigned to them. Beneath the dashboard is a search bar, and beneath that are all your cash drawers, or just those that match your search.
Creating a New Cash Drawer
Clicking the New Cash Drawer button will pull up a window where you'll enter a starting balance, select a terminal (terminals are created on the Info Tab), and set the daily ranges for the cash in that drawer. These ranges aren't hard-and-fast limits; they won't stop users from making transactions, but you can turn on notifications to tell those agents to make adjustments. The defaults for these settings are managed in your Source Company Tenant Level Settings, or you can set new limits specific to this source company in the Info tab. The starting balance will be automatically subtracted from the source company's vault.
After setting the general info, the next screen will have you select the agents that will use the drawer. You can choose from all the employees associated with the source company (our article on Source Company – Employees has more info). Any employee can only be assigned to one cash drawer at a time, so if all your employees are already assigned a cash drawer, you won't be able to assign anyone. You can still create the cash drawer without any users, and then go reassign your employees later.
After everything's set how you like, click Save in the bottom right corner. The new drawer will appear in the list with the others at the main Cash Drawer tab.
Cash Drawer Transactions
From the Cash Drawer tab, you can click on any individual cash drawer to see all of its transactions. The top of the page features a dashboard with the cash and non-cash balance, as well as the agents assigned to the drawer. Beneath is a search bar, and a buttons to check out the drawer or reconcile transactions. The lower portion of the page lists all of your transactions. Each entry includes a name, ID, method, date, status, and amount (with cash and non-cash balance). You can click the arrow at the right of an entry to expand it and see more details.
When a cash transaction is made using this cash drawer, it will be logged here, and the cash balance will automatically update. To make sure that only cash drawer transactions are logged here, they'll need to meet a few criteria:
- The loan is assigned to this source company.
- The payment is made in cash, not a card or checking account.
- The LoanPro user logging the payment has checked out the cash drawer.
The Vault Tab
Most brick-and-mortar businesses keep a small amount of cash in the register, but store most their money in a secure vault. The Source Company Manager's Vault tab lets you keep track of how much money is in that vault. When money is moved in or out, it's logged here.
The Vault tab's layout looks similar to the page for an individual cash drawer; it features a dashboard, search bar, transactions, and a button that allows you (the user logged into LoanPro) to check in or out. In the top right, you can also assign an admin to be responsible for the vault.
Reconciling Cash Drawer and Vault Transactions
At the end of a shift, you'll probably want to make sure that all the money in the cash drawers and vault are accounted for. LoanPro helps users with counting money, clearing transactions, and reconciling any differences in the totals.
The reconciling process is pretty straightforward, but there are enough steps that we've created a separate article for it: Source Company – Reconciling Cash Drawers and the Vault.