Cancellation Process

General

Cancelling your LoanPro subscription is a fairly simple process. It's important to note that if you signed a long-term contract with LoanPro, you will be required to buy out the remainder of the contract at the time of cancellation.

To cancel your LoanPro subscription, navigate to Account > Contract & Pricing > Subscription.

Click in the top, right corner.

Check the box confirming your request to terminate your subscription and click  .

Check the box for each acknowledgement and click  .

Enter the reason why you are cancelling your LoanPro subscription and what LoanPro could do, if anything, to change your mind. Click  .

Enter the reason why you are cancelling your LoanPro subscription and what LoanPro could do, if anything, to change your mind. Click  .

Finally, click End Subscription to finalize the cancellation. You will no longer have access to LoanPro once the cancellation is processed.


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