Default Log Cash/Physical Check Payment Process

These are additional processes that you can add to your LMS tenant to help streamline your loan servicing. You can either set them up yourself using process wizards, or reach out to your success specialist to enlist the help of our support engineers (tech support rates may apply).


A major function of LoanPro software is to make common company processes as streamlined and effective as possible, to save users on time and manpower. This article will cover how this is generally accomplished with the Log Cash/Physical Check Payment process.

Starting the Process

The Default Log Cash/Physical Check Payment Process is used to record a cash/physical check payment made by a borrower on their loan account.

Enter the specific loan account where the payment is to be recorded and navigate to the 'Wizards' tab. Select the 'Category' drop-down and click 'Payment Processing'.

The account must be in an 'Open' status in order to access the wizard. Find the 'Log Cash/Physical Check Payment' wizard, and then click 'Open' and 'Start' to begin the process. 

On this page, follow the instructions provided to log a manual payment on the loan account. Make sure to change the payment type to 'Payoff' if this is a payoff payment. Save the payment and click 'Next' to proceed. 

Choose an appropriate Action & Result, then document a note with any additional necessary information regarding the logged payment. Save the information and click 'Next' to complete the wizard and the process.

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