Clearing Cache


Clearing your cache can help your browser run smoother. It is helpful to regularly clear your cache. Clearing the cache ensures that new images, files, and documents will display versus old cached ones.

Google Chrome

To clear your cache in Google Chrome, you will need to click on the menu button in the top right of the browser.

Then click More Tools > Clear Browsing Data. This will bring up a box with different history clearing options. Make sure to check the "Cached images and files" option with the time range set to "All time". Then click Clear data.

Your cache is now cleared!

For best performance, we highly recommend that you use Google Chrome to access LoanPro software.


Clearing the cache in Firefox is much the same process as clearing it in Google Chrome. The Mozilla Support site explains how to do so in detail. Click here for instructions on how to clear the cache in Firefox.

Clearing Site Data

It is also helpful to clear your application cache. Because LoanPro runs in your browser, the data the browser has stored for the site may be old, inaccurate, or corrupt. This may necessitate that you clear the data the browser is storing. You can clear the cache for web pages, but sometimes you need to clear the data stored by your browser application. This may be necessary if you are receiving cross-site request forgery (CSRF) errors.

In order to clear browser application data in Google Chrome, open the DevTools. Click on the "Application" tab at the top of the window, then select "Clear Storage" from the side bar menu.

Select all the options that apply and click "Clear site data".

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