Secure Payments Error Codes

Updated 4 months ago by Nate Christensen

Error Codes

This article provides the descriptions of the error codes associated with Secure Payments.

Error Codes

Application

Code	Description
425-PW0000	Requested action is disabled.
425-PW0001	The request does not match expected endpoint parameters.
425-PW0002	Authorization failed.
425-PW0003	Error signing contract.
425-PW0004	Failed to update pricing.
425-PW0005	Recharge action failed.
425-PW0006	Unused feature.
425-PW0007	Promo recharge failed.

Processing

Code	Description
425-PW0010	The Bank Card you are trying to use doesn’t qualify to send funds to. Please adjust the payment profile details and try again.
425-PW0011	Transaction cannot be voided.
425-PW0012	Invalid token.
425-PW0013	Invalid processor.
425-PW0014	Operation failed at processor. This is an error thrown outside of Secure Payments at the payment processor.
425-PW0015	Could not retrieve transaction status from processor.
425-PW0016	Refund failed.
425-PW0017	Void failed.
425-PW0018	Invalid processor credentials.
425-PW0019	Invalid account country. USA processor with CAN bank account or vise versa.

Transactions

Code	Description
425-PW0020	Failed to create transaction.
425-PW0021	Failed to update transaction.
425-PW0022	Failed to delete transaction.
425-PW0023	Failed to find transaction.
425-PW0024	Attempted to void an authorize.net transaction that was already marked as voided in Secure Payments.
425-PW0025	Duplicate transaction key.
425-PW0026	Invalid transaction key.
425-PW0027	Duplicate protection is not available.

Processors

Code	Description
425-PW0030	Failed to create options.
425-PW0031	Failed to update options.
425-PW0032	Failed to delete options.
425-PW0033	Failed to find options.

Credit Cards

Code	Description
425-PW0040	Failed to create card.
425-PW0041	Failed to update card.
425-PW0042	Failed to delete card.
425-PW0043	Failed to find card.
425-PW0044	Card not accepted due to user setting.

Checking Accounts

Code	Description
425-PW0050	Failed to create checking account.
425-PW0051	Failed to update checking account.
425-PW0052	Failed to delete checking account.
425-PW0053	Failed to find checking account.
425-PW0054	Missing bank account type.
425-PW0055	Account not accepted due to user setting.

Address/Customer

Code	Description
425-PW0060	Failed to create customer.
425-PW0061	Failed to update customer.
425-PW0062	Failed to delete customer.
425-PW0063	Failed to find customer.
425-PW0065	Invalid address.
425-PW0066	Failed to associate payment method.
425-PW0067	Failed to delete payment method association.
425-PW0070	Failed to create note.
425-PW0071	Failed to update note.
425-PW0072	Failed to delete note.
425-PW0073	Failed to find note.

Miscellaneous

Code	Description
425-PW0080	Error in CSV formatting or invalid CSV file.
425-PW0081	Unreadable import.
425-PW0082	Expired import.
425-PW0083	Import has not yet been verified.
425-PW0084	Import not found.
425-PW0091	No pending transactions for this processor.
425-PW0092	Error generating NACHA file.
425-PW0093	Error creating NACHA transaction.
425-PW0094	NACHA export not found.
425-PW0095	NACHA export UUIID not found.

Services

Code	Description
425-PW0100	Failed to create callback.
425-PW0101	Failed to update callback.
425-PW0105	Confirmation failed. Try again.
425-PW0106	Confirmation failed. Reset token and try again.
425-PW0110	Error performing search.
425-PW0114	Failed to set custom CSS.

For security reasons, we haven't included all error codes in this article. If you receive an error code that is not listed, reach out to your success specialist for help.