Secure Payments Error Codes

This article provides the descriptions of the error codes associated with Secure Payments.

Error Codes

Application

Code

Description

425-PW0000

Requested action is disabled.

425-PW0001

The request does not match expected endpoint parameters.

425-PW0002

Authorization failed.

425-PW0003

Error signing contract.

425-PW0004

Failed to update pricing.

425-PW0005

Recharge action failed.

425-PW0006

Unused feature.

425-PW0007

Promo recharge failed.

Processing

Code

Description

425-PW0010

The Bank Card you are trying to use doesn’t qualify to send funds to. Please adjust the payment profile details and try again.

425-PW0011

Transaction cannot be voided.

425-PW0012

Invalid token.

425-PW0013

Invalid processor.

425-PW0014

Operation failed at processor. This is an error thrown outside of Secure Payments at the payment processor.

425-PW0015

Could not retrieve transaction status from processor.

425-PW0016

Refund failed.

425-PW0017

Void failed.

425-PW0018

Invalid processor credentials.

425-PW0019

Invalid account country. USA processor with CAN bank account or vise versa.

Transactions

Code

Description

425-PW0020

Failed to create transaction.

425-PW0021

Failed to update transaction.

425-PW0022

Failed to delete transaction.

425-PW0023

Failed to find transaction.

425-PW0024

Attempted to void an authorize.net transaction that was already marked as voided in Secure Payments.

425-PW0025

Duplicate transaction key.

425-PW0026

Invalid transaction key.

425-PW0027

Duplicate protection is not available.

Processors

Code

Description

425-PW0030

Failed to create options.

425-PW0031

Failed to update options.

425-PW0032

Failed to delete options.

425-PW0033

Failed to find options.

Credit Cards

Code

Description

425-PW0040

Failed to create card.

425-PW0041

Failed to update card.

425-PW0042

Failed to delete card.

425-PW0043

Failed to find card.

425-PW0044

Card not accepted due to user setting.

Checking Accounts

Code

Description

425-PW0050

Failed to create checking account.

425-PW0051

Failed to update checking account.

425-PW0052

Failed to delete checking account.

425-PW0053

Failed to find checking account.

425-PW0054

Missing bank account type.

425-PW0055

Account not accepted due to user setting.

Address/Customer

Code

Description

425-PW0060

Failed to create customer.

425-PW0061

Failed to update customer.

425-PW0062

Failed to delete customer.

425-PW0063

Failed to find customer.

425-PW0065

Invalid address.

425-PW0066

Failed to associate payment method.

425-PW0067

Failed to delete payment method association.

425-PW0070

Failed to create note.

425-PW0071

Failed to update note.

425-PW0072

Failed to delete note.

425-PW0073

Failed to find note.

Miscellaneous

Code

Description

425-PW0080

Error in CSV formatting or invalid CSV file.

425-PW0081

Unreadable import.

425-PW0082

Expired import.

425-PW0083

Import has not yet been verified.

425-PW0084

Import not found.

425-PW0091

No pending transactions for this processor.

425-PW0092

Error generating NACHA file.

425-PW0093

Error creating NACHA transaction.

425-PW0094

NACHA export not found.

425-PW0095

NACHA export UUIID not found.

Services

Code

Description

425-PW0100

Failed to create callback.

425-PW0101

Failed to update callback.

425-PW0105

Confirmation failed. Try again.

425-PW0106

Confirmation failed. Reset token and try again.

425-PW0110

Error performing search.

425-PW0114

Failed to set custom CSS.

For security reasons, we haven't included all error codes in this article. If you receive an error code that is not listed, reach out to your success specialist for help.


How did we do?


Powered by HelpDocs (opens in a new tab)