Canada Bank Return Codes

General

LoanPro lets Canadian companies process payments using CPA standard 005 formatted files, the format used by most Canadian banks. The file can be submitted to the originating bank, and will contain all information necessary transfer funds to or from one or more bank accounts. CPA-005 files only work if both the originating bank and the target banks are located in Canada.

When Canadian banks reject CPA 005 transactions, they will provide a Rejection Code that indicates why the transaction failed. LoanPro then lets you set automatic actions in response to the specific code received.

Return Code Actions

To set a specific action for a Canada Return Code, navigate to Settings > Company > Merchant > Canada Returns.

The page displays all of the return codes, which are number from 900 to 922 before jumping up to 990. The entry for each return code lists this number, an explanation of what it indicates, the current action assigned to it, and an icon allowing you to edit it.

Clicking the pencil icon pulls up this window, giving you the options for when that code is returned. You can take no action, cancel upcoming AutoPays, or inactivate the payment profile.

Choose the desired action related to the code in the popup window and click Save.

Return Codes Reference

All of the return codes and abbreviations are listed for reference below: